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Wynn Fitness North York Reviews

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September 24, 2019

I joined Wynn Fitness for around 2 years. When I started there, I bought one PT programs for 6 months. The PT was good in person but I did not get what I expect.
Then 2 months ago, Wynn has program of Transformation Programs. The program looked good so I was curious to join. I made appointment with Terry- GM of Head Office about this program. In the meeting with him, I clearly mentioned him that I had the PT training sessions with Wynn before but the results did not as I expected. So I was willing to join if I had better PT who could guide me not only in gym but also about the nutritions. And Terry introduced me that Adam was the best PT of Club with so many qualifications about gym and nutrition. I trusted what Terry explained so I signed the contract with Wynn to join the Transformation programs with 52 sessions and 75 CAD per one session ( one hour) and pay all money in 3 months. And every week I would have 2 sessions.
After 4 amazing sessions with Adam, he suddenly quit the job in Wynn. But I did not get any emails or phone call from Wynn to inform that Adam quit his job. I just found out when came to Wynn as schedule with Adam ( 4 days ago after he quit)
Then I requested to cancel the contract because Wynn broke the term of contract. I signed the contract because of Adam. I was introduced that Adam was the best PT in Wynn. I met the GM of North York- Robert but he said that he could not cancel the contract because the contract was over 10 days. Then he asked me to speak with Terry- GM of Head Office.
I spoke with Terry and again he persuaded me to go with another new PT. He told that that was very good PT. I gave the goodwill to accept the new PT. But after few sessions with new PT, I recognized that the his training was not effective. I sent email to Terry and cc to Robert to request the cancel of contract and spoke with Robert in private meeting about that..
But very surprise, Terry did not answer the emails. I sent him many emails to ask him advise about the contract but he ignored the emails. And Robert could not solve the problem because contract cancellation was responsible of Terry.
Now I paid about 3,000 CAD and just got about 10 sessions. And I dont know how to cancel the contract and did not get any advise from Terry for 1 MONTHS. He did not reply the emails, did not come to North York Wynn Club. I will bring this matter to the Court for claiming my money back if they still ignored my requests.
So the experience was the worst. Customer Service was the worst. One advise to anybody : DO NOT BUY THE TRANSFORMATION PROGRAMS.
August 6, 2018

shahrez is a great trainer he dose a good job i recommend gym members to try him as they trainer
November 15, 2017

Amazing customer service from Mark @WynnFitnessKeele. The gyms facility is immaculate and all the equipment are defentely maintained and clean. Can’t be happier anywhere else but at WynnFitnessKeele location, especially with how positive and kind some of the staff are especially Mark!
August 24, 2017

I want to say Thank You to all of you, the gym is an amazing and the staff are friendly. My special thanks to MOMO he's the best. XOXOX
June 8, 2017

Mark and the staff here are amazing , great atmosphere and after going here for so long truly an extension of family to me. thanks guys for everything ...
April 26, 2017

Hello, My name is Chelsea. I’ve been working out at Wynn Fitness at Toronto West for two years now. My trainer is Jun. When I first started coming to Wynn I wasn’t sure if I was able to have a personal trainer, if I could do personal training because I had severe health conditions. But once I was introduced to Jun and he showed me what working out really was he was able to help me through my health conditions and I was actually a lot better than what I used to be. I did run into another bump in the road where I needed to do physiotherapy but again Jun was there to support me, he was able to do physio with me - it was an amazing program and I was able to push through that quickly and now I’m back doing personal training. What I love about Wynn Fitness and being here is the support from the whole team here - all the personal trainers, but Jun has really changed my life.
August 17, 2016

By: Ian McDonnell

Simon is a great addition to the Wynn Esplanade team! He's always ready with a smile & offers to help whenever he's available. For someone who is easily intimidated by gym culture, Simon helps to create a fun, welcoming & inclusive environment where everyone can work on their individual goals.

Thanks Simon
August 26, 2015

Wynn fitness change my life, I try other gyms before its difficult and hard to get around, in them but this gym is so easy to use and the staff there is very kind and friendly, but my trainer is number one,
Mohammed is a fitness king, by training with him he drive you to do things you thing you couldn't have done, if you ever want to lose weight when you go to Wynn fitness ask for Mohammed, if you meet in a bad car accident, or injury in any form of sport or any bad knees or ankle, bad back, sprain or broken, this guy will help you recover slowly, why I can say that is because he his helping me to recover this very moment, I met in car accident and that's why I can tell you this.I know a lot people out there reading this right now, get up off the couch and take back your life with Wynn.
Thanks to Wynn, but am grateful for my trainer, Mohammed.
May 1, 2015

Hey, I just recently joined Wynn Fitness and I am glad to say that I enjoy every moment spent there. The person that made this happen is Mark, the Assistant GM. He's the person to see if you want to become a member. He's fantastic!!!
April 27, 2015

This is a really great low key gym. Nothing feels pretentious or as if you need to show off for anyone. Its a welcoming and friendly environment! The new manager, Jason, has done a fantastic job listening to concerns of patrons and making sure things get done or fixed if necessary right away. The staff at the gym are great and they get to know you, which really makes it feel like a community not just a big room with exercise equipment. The gym itself is very plain and doesn't offer too many classes or amenities which is the reason for the 4/5 not 5/5. I would love more classes (or a pool) but the ones that are offered are great and so far all the instructors have been fantastic!
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